Privacy policy

Last updated: August 25, 2026

Future Health Biopharma LLC, doing business as MkulePRO and MKULE® (“MkulePRO,” “we,” “us,” or “our”), operates MkulePRO.com and related services. This Privacy Policy explains how we collect, use, disclose, and protect personal information.

Our online store is powered by Shopify.

Information We Collect

We may collect:

• Name, email address, telephone number, billing and shipping addresses;
• Account, order, return, refund, exchange, and customer-service information;
• Reviews, product questions, marketing preferences, and other information you submit;
• Transaction identifiers, payment status, payment method, card type, last four card digits, and fraud-verification information; and
• IP address, device and browser information, approximate location, website activity, cart activity, referral sources, cookies, and similar technology data.

Please do not send complete payment-card details, passwords, medical records, or highly sensitive health information through ordinary email.

Payments

Shopify and authorized payment providers process payments. Mikenrel International Trading Limited may act as our authorized merchant of record.

Complete card numbers and CVV/CVC codes are generally transmitted directly to the applicable payment provider and are not stored by Future Health Biopharma LLC. Payment providers process information under their own privacy policies and security obligations. Shopify states that its platform is PCI DSS Level 1 compliant.

How We Use Information

We may use personal information to:

• Process payments, orders, shipping, returns, exchanges, and refunds;
• Manage customer accounts and communications;
• Provide customer support;
• Prevent fraud and protect the Services;
• Improve our website, products, and customer experience;
• Send marketing communications where permitted;
• Measure and personalize advertising;
• Maintain transaction, tax, and accounting records;
• Comply with legal obligations; and
• Protect and enforce our legal rights.

Where applicable, processing is based on contract performance, legal obligations, legitimate interests, protection of legal rights, or consent.

Cookies

We and our service providers may use cookies, pixels, and similar technologies to operate the website, remember preferences, support checkout, analyze traffic, prevent fraud, and measure or personalize advertising.

Where required, you may manage non-essential cookies through our cookie banner or privacy settings. Blocking necessary cookies may affect website, cart, account, or checkout functions.

How We Disclose Information

We may disclose personal information when necessary to:

• Shopify;
• Payment processors, merchant-of-record providers, banks, and card networks;
• Fraud-prevention and security providers;
• Shipping, fulfillment, and delivery providers;
• Customer-service, communications, hosting, analytics, and advertising providers;
• Professional advisers;
• Government or law-enforcement authorities where legally required; and
• Affiliates, purchasers, or successors involved in a business transaction.

We may also disclose information with your consent or to protect customers, our business, or legal rights.

For Shopify’s practices, review its Consumer Privacy Policy and Privacy Portal.

Marketing and Privacy Choices

You may unsubscribe from marketing emails using the link in the message or by contacting us. You may still receive transactional messages concerning orders, payments, delivery, accounts, returns, refunds, product safety, or customer support.

We do not sell personal information for money. However, some advertising or analytics activities may be considered a “sale,” “sharing,” or targeted advertising under certain laws. Where applicable, you may opt out through our cookie settings, “Your Privacy Choices” link, Shopify Privacy Portal, Global Privacy Control signal, or by contacting us.

Data Security

We use reasonable administrative, technical, and organizational safeguards, including secure Shopify-hosted checkout, encrypted transmission, access controls, authentication measures, fraud monitoring, restricted provider access, and incident-response procedures.

If a security incident occurs, we will investigate and take reasonable corrective measures and provide legally required notifications. No electronic system can be guaranteed completely secure.

Data Retention

We retain personal information only as long as reasonably necessary to process orders, maintain accounts, provide support, prevent fraud, meet tax and legal obligations, resolve disputes, and protect legal rights. When no longer required, information may be deleted, anonymized, or securely disposed of.

Your Privacy Rights

Depending on your location, you may have rights to:

• Access, correct, or delete personal information;
• Obtain a portable copy of certain information;
• Restrict or object to certain processing;
• Withdraw consent;
• Opt out of targeted advertising, sale, or sharing;
• Appeal a privacy-request decision; and
• Use an authorized agent.

These rights may be subject to legal exceptions and identity verification. We will not discriminate against you for exercising applicable privacy rights.

EEA and UK residents may also lodge a complaint with their local data-protection authority.

Children’s Privacy

Our website, accounts, and purchasing services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13. Please contact us if you believe a child submitted personal information without appropriate parental consent.

International Transfers

Personal information may be processed outside your country. Where required, we or our providers use recognized safeguards such as adequacy decisions, contractual protections, Standard Contractual Clauses, or the UK International Data Transfer Addendum.

Third-Party Services

We are not responsible for the privacy, security, or content practices of third-party websites or services. Please review their policies before providing information.

Policy Changes

We may update this Privacy Policy to reflect changes in our Services, providers, practices, technologies, or legal requirements. We will publish the revised policy and update the date above.

Contact Us

Future Health Biopharma LLC
75 Omega Dr, Suite 260
Newark, DE 19713
United States

Email: support@mkulepro.com
Telephone: +1 (212) 731-9096
Website: MkulePRO.com

Future Health Biopharma LLC is the controller of personal information collected through MkulePRO.com.